tradesy return policy for sellers tradesy return policy for sellers

Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. Were always here to help. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. What are the Advantages of Using Tradesy to Purchase Products? Collectables like Pokemon cards, coins, and antiques. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Tradesy provides an accessible 24/7 customer support team. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. This purse is amazing! Theyll offer you some crappy resolution deal that no way nears match the destroyed item. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Hi James,We recently reviewed your feedback and wanted to follow up with you. Rating********;-)), Looking for Tote Travel overnight bag.;;-)). I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. Now it is Vestaire and nobody will help me. Tradesy has zero tolerance for designer replicas or counterfeited listings. On eBay, you are limited to 250 free listings. Prom season is here, and you deserve to look and feel amazing for your big party! It came beautifully packaged. no thanks. Tradesy are infamous for holding your money! If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! Hi Sandra, We hate that you had a bad experience. You can use this space to go into a little more detail about your company. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. Can You Pay Off a credit card with another Credit card? We're so incredibly sorry to hear about the negative experience you've had with Tradesy. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. I want to purchase a michele watch head and i am hesitant after reading reviews. Once the whole process is complete, Tradesy will top up your earnings. Everything went to expectation. Cookie Notice tradesy return policy for sellers. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads Payment works a bit faster on Vestiaire Collective. I highly recommend this Website. To us, your feedback is everything, wed love to hear from you. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. Heres a Review on Tradesy. The time money gets to your account is too long, and the safe transfer fee is too much. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. If you have any other questions or concerns please dont hesitate to reach out. Many thanks! Heres what happens next. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. H! Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. I get an email from Tradesy saying they are requesting the buyer to send the item to them for inspection before sending back to me. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. Im treated this way and we sold over 1/2 million dollars in merchandise. They will also refund a sale without any communication with the seller, they don't even tell you why. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. Sign up today and take advantage of its excellent features with its 14-day free trial! Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. Yep. Privacy Policy. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. I will write to BBB and I hope people will do the same. Items in better condition than described. I have returned the so called Chanel items and etc. What is the fee schedule for seller's selling on tradesy? Post author: Post published: 22/06/2022 Post category: wireshark filter list of ip addresses Post comments: difference between mikasa v200w and v300w difference between mikasa v200w and v300w How do returns work for sellers? | Tradesy Help & FAQs Consider holiday gift experiences. So if the wedding dress doesnt fit, for example, the buyer is out of luck. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. I like to browse extensively before making a purchase. Worse selling app!!!!! I stumbled across Tradesy and bought two YSL bags. This chat rep advised me to reached out to the returns department at returns@tradesy.com. Wish the sellers would provide more details of items for sale as some listings are bare minimum. !I do not recommend this site for sellers !! To User Friendly easier navigating your website.. Here are 8 tips for writing great reviews. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. The last suggestion that was made to me was: Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. I am very happy with my LV Nice BB. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. Especially, if they are claiming damage then I MUST know. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. I've always wanted a LV purse and my coworker recommended checking Tradesy out. Tradesy Seller's Guide to Returns - OneShop The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. Thank you! Tradesy Restricted Items: Keep These Off Your List Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. Photos must not come from the Internet; no retail photos or stock photos. Items made of fur or breakable materials such as glass, ceramic, etc. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. #HonestCompany;-) *****, Because I love designer items and the price is right. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. See more, Since your historical data is being moved over time, you will not have a seller badge right away. Last updated Feb. 14, 2023 by Peter Jakes. Thanks! 2023 Trustpilot, Inc. All rights reserved. i bought a bag for over 700$ this is my 4th purchase. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. Tradesy Return Policy for Sellers. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Submit Your Return Request Thank you! Since your historical data is being moved over time, you will not have a seller badge right away. We will see. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. If the item is found to be a replica you will be refunded in full. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. I received my order even earlier than expected. Otherwise, you can simply register via their official website whichever method is convenient for you. We want to do anything we can to make each experience worthy of your best possible rating! If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. I am still waiting to receive my bag back. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? I deleted tradesy from my list. It was easy to place the order, the shoes came in as promised. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. And so, it becomes difficult to point out which platform is best for selling clothes. In the rare cases that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. The seller was on vacation when I made my purchase, she let me know when it would be sent. Whether it is a side-hustle or a full-time venture, reselling on Tradesy or other marketplaces provides you an opportunity to earn extra cash. The seller was Brandville so beware! With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Banking services provided by Piermont Bank, Member FDIC. For items priced at less than $150, the payment processing fee . An easy-to-use and user-friendly mobile app and online platform. Don't put your stuff on this site. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. Poshmark allows you to post an unlimited number of products on its platform. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). Tradesy's Listing Guidelines for Sellers - oneshop.com It was overall a great experience! When you purchase fake brand products from Tradesy, youll get reimbursed in full. I chose Tradesy because it was the only place I could find the item I was looking for. Don't Do It! It offers free unlimited listing. Some sellers seem more conscientious about this than others. Will never ever sell at Tradesy ever again. Thank you We were blown away. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. when do I get to use this 25 hundred dollar bag? Two days later the bag of my dream bag arrived. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. Banks vs. Credit Unions: Whats the Difference? Tradesy also streamlines your shipping process. Maybe I don't know how to use the system most effectively. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. Companies can ask for reviews via automatic invitations. Everything worked out perfectly! and now im not sure what to do or how to return that fake purse. Why/how this company is still in business is beyond me. Thanks! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. Never again will I sell anything on this site. This usually takes 24-48 hours (but sometimes less). I'll never purchase anything from this scam company. After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. tradesy return policy for sellers Both looked better than their photos. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. Listing Fees on eBay, Poshmark, and Tradesy, Poshmark Review: Is It Worth It to Buy and Sell Used, How To Sell Clothes Online For Money (2022 Guide). Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. The website / Sellers are honest, merchandise Authenic. Past experience, selection of merchandise and pricing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They prefer people that they can control. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. I have used you guys in the pass, Great Customer Service. Or, if, No college? That is, if the purchased item does not meet the criteria, buyers can receive store credit. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. Tradesy do not handle returns well. Tradesy on the App Store You will see your earnings have already had the selling fee and payment processing fee deducted. We hope this sheds light on our authentication process. They have stolen money that is mine. I'm honestly confused why it hasn't sold for so long, but that's beside the point. Tradesy hooked up with Authenticate First, these people don't know what they are doing. When you become successful, they will make upp a reason to suspend your account. Affirm, allows me to get great items and look like You always make it easy to purchase with Affirm, Always been a pleasure, It's effortlessly. However, the commission is one feature that factors into your earnings commission. Next is shipping the sold item. and our It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. However, you can avoid paying the transfer fee on Tradesy by spending it on Tradesy. I sent them back for authentication and supposedly the authentication process by Tradesy was done. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. I will never use nor would I ever recommend selling on this site. But all the reviews said it was legit and I could not find the item anywhere else. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I received the Louie Vuitton that I wanted and I love it so much! Keep in mind that: For more info on listing guidelines see here. Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. Tradesy Reviews - 35,457 Reviews of Tradesy.com | Sitejabber It's Andrew from Tradesy, I hope this message finds you safe and healthy! Your Bag is Empty, Start Shopping! You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. Took a chance. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. I was anxiously hoping that I made the right decision to purchase this item. We only have so many days to confirm that we will have the item will ship in a timely manner. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. I like to browse extensively before making a purchase. I got this Jay Godfrey dress in red for $30 and I love it. Clearly the buyer wore the dress out to an event and returned it seven days later. If the item is found to be a replica you will be refunded in full. Like other resell sites, Tradesy serves as a middleman service that links a selling fashionista to a buying fashionista. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. I have read on other sites that Tradesy keep the returns and seller is SOL. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? The item cant be unbranded, and we may not accept the brand. I am just starting to try Tradesy so I'll see how it goes! Why is it so secretive to tell me the exact return reason?? Youll know this by seeing the marked-down percentage according to the details you provided. This has been a miserable experience. do you really have customer service people who speak with customers bc i never had that experience. Your account will also be restricted if you sell any items under Tradesy's list of prohibited items. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. the one shown is incorrect. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. However, this doesnt apply to wedding items. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. However, this doesn't apply to wedding items. Unfortunately, a seller cannot choose their preferred carrier. After successfully creating an account, you can begin buying and selling on Tradesy. Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. THEY NEED TO BE TAUGHT A LESSON! Have never had a Tradesy problem in several years of selling. I hope this is shipped asap as I have a wedding in two weeks. We use dedicated people and clever technology to safeguard our platform. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. The dress is perfect, fits beautifully! Help Center - Vestiaire Collective Tradesy has a flat commission rate of about $7.50 for sales under $50. If you have any other questions or concerns please dont hesitate to reach out. Verification can help ensure real people write reviews about real companies. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. Smaller size different color! Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! Moreover, Poshmark requires a little more high maintenance, while Tradesy is more like a list-it-and-leave-it platform. I'm very happy I did it! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. So pleased. A 19.8% commission rate is used for any sales over $50. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. I sold a purse for $1050, my take home was $778.24. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective.