Since you have changed the provider you need to reactivate iMessage & FaceTime. It's a bit of a pain, and it's a shame you can't use it like a normal video-calling service to contact friends or family without getting them to first initiate the process, but it's at least something. Try starting a new message to one of those recipients rather than replying to an existing one, and if that doesnt work, then yes, try deleting the old message thread(s) to that person and starting over. 1811 E Innes Street. One of the other possible solutions is to turn off FaceTime and restart the iPhone. Welcome to r/AppleHelp! To make matters worse, he is very ill and I'm his emergency contact. Since you have changed carriers without resolving the connection problems, there is a definite possibility that the problems in the connection are on the other side. I can't make a a regular phone call, FaceTime (wi-fi), or text message to a certain person. Make sure that your device has a Wi-Fi connection to the Internet or a cellular-data connection. If you're trying to use FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. Go to Settings > FaceTime and make sure that FaceTime is on. Go to Settings > General > Date & Time and turn on Set Automatically.Restart your device.More items Now turn it off. We had this same problem. Submitted: 1 day ago. I tried unlinking the Apple ID. We also found that we could not use a US credit card to pay for the Vodafone reload. Learn more about FaceTime activation alerts. I apologize for the delay, as through continued troubleshooting I missed it. Does anyone know how to fix this? 1811 E Innes Street. Its a 7 plus. Those are great questions, and we're happy to clarify. I just wish the article would have mentioned this possibility before I tried following the suggestion. Now from Friday evening to Sunday evening Ive been bounced from AT&T to Apple, sometimes after being on the phone so long call would suddenly drop or I wouldnt hear the agent on the line. Apple should keep the registration of the main number since you are only turning off that main line while the SIM is still present. Theres a good chance some of these prompts are not entirely unique. The first day, me and my classmates went to a Three store and all got pay as you go sim cards for our phones (that we had unlocked before we left Canada. Get our regular email updates with the latest travel tech news, tips, and articles. So far Ive tried everything but Reactivate the Sim as if it was new. when i take my sim card out and put it back in it doesnt prompt me to set anything up again it just reconnects me to cell phone service. It only takes a minute to sign up. Begin again with the process of setting up the new card, let the device recognize the number and check that iMessage and FaceTime have started working. I kept sending test text messages, but still the same, once you started typing in the bar, the arrow was GREEN, not BLUE which means SMS (as if youre sending to an android phone). AT&T transferred me over to Apple. Theres a 256GB Black iPhone 11 available for $719. Whenever my sister-in-law calls my wife via FaceTime, my phone and Mac also ring at the same time. I dont know. I did this twice before the number started to activate. I tried them all finally I took the SIM card out and put it back in and it finally works again!! How to use the Walkie-Talkie feature on Apple Watch Duplicate Contacts on Your iPhone On your end, is the issue isolated to this contact only? Got to Settings, tap on FaceTime and turn off the toggle. * View You Can Be Reached by FaceTime At section. Heres how it works. Good point, and sorry you had to go through this. Wait 30 seconds before turning FaceTime on again from the same settings page, then try Make sure that her number and email in her contact card match what she has checked off under "You can be reached by FaceTime at" in Settings > FaceTime. If you start a new message thread with those contacts (rather than replying to an existing thread), does that change anything? Please also check out the Tech Support FAQ If your issue is found there, please delete your post. Shopkees - Online Shopping Store in Kuwait for Electronics Go to Settings Apple ID Name, Phone Numbers, E-mail, and look at the Reachable At section. 10-25-2019 02:37 AM. Other times where you might run into this FaceTime error is when you have ported your number or have recently installed carrier settings updates, as stated in this Apple Support document. I can only say what worked for me. Your imagination is the only limit with these tools, and now you can If either is running slowly or other people are using the same Wi-Fi to stream video, you may not be able to make or receive FaceTime calls. Do you think Apple benefits, perhaps indirectly, from those expensive travel packs? Tap Reset. Contact. If your device isn't synced with the FaceTime servers, the app won't work. I Cant open neither one. To use FaceTime, you need a Wi-Fi, cellular data, or broadband Internet connection and a device that supports the app. If the number you want to use isnt selected (ie, doesnt have a checkmark beside it,) tap on it to activate it. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. There are a variety of reasons why a person shows up as unavailable in FaceTime. The phone is out of battery or switched off; Do Not Disturb is on; The person did not answer your call after 10 rings; Out of range or not connected to WiFi or Cellular Data; On another FaceTime call; The person you call does not have FaceTime enabled on their device But be sure to back up your device beforehand because this type of reset will delete any data you haven't saved. The first time it was widely reported was after theiOS 7 launch in 2013, and Apple admitted there was a bugpreventing iMessage and FaceTime from working properly on both iPhones and iPads in certain situations. She has more than one email associated with your contact info. If you have any questions or clarifications, please send an email to admissions@cmi.ac.in. It will clear your Wi-Fi passwords and saved networks, but it won't erase any other data. Trying to reset your Mac? Do this by sliding the slider off and then on. Models older than the iPhone 4, fourth-generation iPod touch, and iPad 2 won't be able to use FaceTime. 3. Use FaceTime with your iPhone or iPad - Apple Support Same thing happened when I added a 2nd Mexican number via eSIM. WebChoose your MacBook Air from Rose Gold, Silver, Gold, or Space Gray, and configure it the way you want. Had this problem for months in Italy. Web23 reviews of Brian & Terri Monksfield-Flex Realty "With a pending foreclosure, cold calling several Real Estate agents and getting nowhere fast ended on our first call to Mr. Brian Munksfield. These are people that I had previous Messages conversations with that were started when I didnt have a cell plan on the iPhone and we started the conversation using my Apple ID/email. People are unable to initiate a FaceTime call with you. I was wondering if a single iMessage account could have 2 phone numbers at one timespecifically, an American number and a foreign numberand your answer implies that it can, which is great to know. How to show that an expression of a finite type must be one of the finitely many possible values? Heres what Ivelearned about fixing it. Please contact the moderators of this subreddit if you have any questions or concerns. To ensure the FaceTime call is successful, open the Apple Watch Phone app. Do this by sliding the slider off and then on. Needless to say my mom was in actual tears from not having use of a new phone, so we decided to take the SIM card out of the new phone and put it back into her old iPhone 11(the old SIM card had been destroyed and thrown away)! I get them as iMessages when Im back in WiFi. WebFaceTime unable to connect Ive been trying to FaceTime / FaceTime Audio my friend for a while now and its not been able to connect. However, Im having problems SMS texting other iPhone users when Im not in WiFi. WebBut if your card can't be read or your purchase is declined, the charge won't go through. Maybe before I leave the US I should change to the email address associated with my Apple ID and receive iMessage that way? I've tried sharing the contact card from her iPhone to myself but with no luck. Nothing. How do I delete a phone number from iMessage or facetime on ipod 4th gen? I have given my unlocked iPhone 5s to my partner who has a 3 sim only account. I had the same problem, my wife switched from Samsung to iPhone and didn't appear in my contact list as a Facetime user. I tried everything but end While theyll easily recognize the new SIM for voice calls and general data use, some features maynot be quite so compliant. It turns out that as part of the activation process, Apple sends a silent SMS message to your phone to verify you actually own the new number you are trying to activate (see https://support.apple.com/en-us/HT201422). Once you've done this you'll be taken to a waiting room and only when the other party on the Apple device has joined the call and allowed you to enter will you be able to enjoy the wonders of a FaceTime call on your PC. Going crazy over here! But now I have to wait what it said could be days to sign back in. I just bought a new iPhone for my mom and I noticed that when I view her contact from my phone the video button is greyed out and does not show the FaceTime option. FaceTime Links lets you invite anyone to chat over FaceTime, no matter the make or model of their device. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Connect and share knowledge within a single location that is structured and easy to search. After being on the phone for hours with Apple tech support people, and Three tech support people, they literally gave me dozens of different possible solutions but nothing worked. Finally worked when I reset the network settings hurrah. scroll to bottom and find FaceTime - switch it off for few seconds and then turn it back on. So check to make sure you can do that, and also make sure can receive calls and when you make calls you that the phone number that shows up is what it should be. From here: If you tap Favorites, choose the contact which shows the word This is the only article Ive found that actually describes what has been going on with my phone. Ask Your Own Computer Question. This site is not affiliated with or endorsed by Apple Inc. in any way. Go to Settings > FaceTime Well, mostly. Go to Settings > Messages Get help with FaceTime. I took the SIM out and put my moms SIM that came with her phone back in made sure I set her Travel SIM(the eSIM the agent activated and deactivated the physical SIM) was checked as primary. What could be the solution? I spent hours looking for answers and this one solved it lol I didnt know I had to add credits. Before you start, make sure you have another Apple device with you (a Macbook or iPad, for example) thats using the same Apple ID, or that you have another way of accessing text messages or calls to the phone number(s) you specified for two-factor authentication. To confirm you own the number youre trying to activate, Apple sends it a silent SMS. Went through ALL troubleshooting methods plus a few more that included restoring iOS 15 while hooked up to PC and a factory reset. So make sure you can also use data when youre not connected to wifi. Learn Tap Reset Network Settings Confirm the changes and re-add your wi-fi password (s). Q&A related to Apple hardware, software, and services. How to free up storage space on your phone. Is a collection of years plural or singular? Richard Devine is a Managing Editor at Windows Central with over a decade of experience. As it happens, iPhones can have a bit of trouble adjusting to their new location. Sometimes all thats needed is a little push. FaceTime, Instagram messaging, Messenger, Snapchat don't work either. Touch and hold the talk button, then say something. How to make your iPhone battery last longer. I did the same for phone - switch it off and back on (the toggle button on the same page) it worked. Hope this helps someone, it costed 3 hours of my life to solve . I reset my network settings and even reset my iPhone even though it's new and switched to Verizon from At&t thinking it was a network problem. Visit our corporate site (opens in new tab). Whether youre in your kitchen or thousands of miles from home, its a major frustration. She has been delighted with the simplicity of the device, and its been a lot of fun showing her the elegance of iOS 4. Make sure your Mac has a built-in or connected microphone and camera. The recipient doesn't have the app enabled on their device. * Tap on the original number to select and activate it. Cmast045, we're going to do everything possible to get the messages working. Tap Edit in the upper-right corner. 1. Then when I tried to iMessage someone they saw my new Rome phone number and got very confused on who it was. ! No, dont worry about that, its fine! Then silence. Im thinking I will have to have both of us delete the entire old conversations and start with new ones using the cell number. I tried to FaceTime her from the FaceTime app and it works, its just that I cannot FaceTime her from my contacts list. Make an appointment or visit your local store today. Learn how your comment data is processed. By Patricia Rey Malln iOSFebruary 23, 202346 CommentsFirst published in 2016. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Or go to the FaceTime settings weve detailed below: Open the Settings app on your iPhone.
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