Customer Care Representative Human Resources. Location: San Juan, Puerto Rico. Customer Care Careers - Alight GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) We're always looking for great talent. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Customer Care Representative, Human Resources - Tallahassee, FL. job This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Get hired today! Sr. Customer Care Representative - with Growth Opportunities Si es as, entonces ReedGroup es para ti! This may include assisting the caller in navigating the system as well. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. At Alight, we are reimagining how people and organizations thrive. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. We reward continuous improvement and encourage you to own your own development. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Customer Care Representative - with Growth Opportunities at Alight today! Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Customer Care Representative Greater Toronto Area, Canada. We want you to join our company with 25 years of industry experience. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Livelihoods Assistant at Alight Uganda - Jobweb Uganda Full Time Bilingual (English/Spanish) Customer Care Rep - Virtual. * PEOPLE MATTER is one of our company s core values. Customer Care Representative, Human Resources - Charlotte, NC at Alight As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Read more Location Learn how this feature works. Apply online instantly. $50K-$69K Per Year (Glassdoor est.) Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Communicating with customers through various channels. Aanchal Dhillon - Customer Service Representative - Alight Solutions Alight Solutions Customer Service Representative Reviews Browse by city or country to find one in your region. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Please note that all salary figures . Alight Solutions Customer Care Representative -Absence Management - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. A Customer Service Representative also handles concerns, complaints, or other issues. Insurance Health insurance Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. * Demonstrate a high level of confidentiality and professionalism Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Career Development & Growth: We provide ongoing training, coaching and development. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. Customer Care Representative, Human Resources - Virtual Open to States Disabled Person, Inc. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Reporting Relationships * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Average Alight Solutions Salary | PayScale As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Benefits . You can also receive alerts via instant message. Customer Care Representative Resume Examples & Samples for 2023 - JobHero Be prepared to answer why you are interested in this particular job opening. then the employee has changed 1 company and 1 job. We strive for Excellence Every Day by collaborating with our clients and colleagues. Mid Level This program provides you with the foundation you need to lead to a path of success. We reward continuous improvement and encourage you to own your own development. Our people are our greatest assets at Alight Solutions because People Matter! Apply for Sr. Customer Care Group jobs | Customer Care Group jobs at Alight Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Our people are our greatest assets at Alight Solutions because People Matter! 26 Alight Customer Care Representative jobs available on Indeed.com. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Our story starts with a simple, universal truth: Every business is a people business. Alight Solutions Easy 1-Click Apply. Check out our open opportunities below. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Our story starts with a simple universal truth: Every business is a people business. Working as a Customer Support Representative at Alight - Indeed Want to receive job alerts for similar jobs? We strive for Excellence Every Day by collaborating with our clients and colleagues. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. 2023 Snagajob.com, Inc. All rights reserved. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Tasks to include in a Customer Care job description . We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. This position supports Alight s benefits administration and HR BPO platform businesses. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Type: Full Time Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Training will begin for this class on Monday, May 1st It's why we're so driven to connect passion with purpose. View Job description, benefits and responsibilities. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Additional pay could include bonus, stock, commission, profit sharing or tips. They inform them about products and services, answer their questions and resolve their issues. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Customer Service Representative Job Description - Forbes Advisor Our story starts with a simple universal truth: Every business is a people business. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). This job is no longer accepting applications. All Rights Reserved. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Alight - 3.1 San Juan, PR. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Required Skills. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. We are brave in spirit, act decisively, learn quickly and get it done. Alight Solutions Alight Solutions Customer Care Representative Reviews
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