With so many online and in-person resale marketplaces to choose from, it can be overwhelming to I am obliged to do so despite making it clear the pants are cropped? We can use your suggestions to improve and change our services. Promotions. Engage in any harassing, threatening, intimidating, predatory or stalking conduct; Use or attempt to use another user's account without authorization from that user and. No Representative Actions. This can include order confirmations, shipping confirmations, and any other communication you have had with the seller. What should i do? For full details, read our eBay Money Back Guarantee policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. (the "FAA"), to the maximum extent permitted by applicable law. I did not specify the sizing or the material in my product description but it was authenticated by Grailed. Rent The Runway. You hereby acknowledge and agree that: (a) you are solely responsible for reading the full Product Listing before offering a bid or commitment to buy; (b) when you use the Services to commit to pay a certain amount of money to an applicable Seller for a Product included in an applicable Product Listing and you are notified through the Services that such Seller accepts such offer, you agree to purchase such Product; and (c) we do not transfer legal ownership of Products from the Seller to the Buyer and have no responsibility or liability in connection therewith; and (d) we do not in any instances make any representations, warranties or guarantees as to whether an applicable Seller will choose to accept your offer, and we have no liability to you with respect to any such choice by Seller. Its not your fault and buyer doesnt deserve a refund. All transactions conducted through Grailed are eligible for PayPal Buyer and Seller Protection. Seller Protection. All Sellers must ship Products within seven (7) calendar days after a binding offer for a Product is accepted or after fund transfer is initiated by the Buyer for non-binding offers. Whether or not it is a scam, I am afraid of PayPal refunding him and then not getting my product back. Submit the return shipping request form, along with proof of your return within 30 days. Keep on reading to find out which method suits you better. Privacy Policy. Founded in 2018, Grailed has quickly amassed over. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Next, you will see all of your recent transactions. What should I do if my purchase doesn't fit? - Grailed To do so, please contact Grailed support through the help center. When User Content is authorized for sharing, we will clearly identify the User Content that you are authorized to share and the ways you may do so, usually by providing a "share" button. This buyer made a binding offer so i accepted it. If you have any questions, please contact, We respect copyright. Additionally, if you share User Content, you must be able to edit or delete it, and you must edit or delete it promptly upon our request. Thereafter, if a Buyer is unable to get resolution from the applicable Seller and PayPal (if applicable), Grailed may offer a buyer protection program for eligible purchases, to ensure that Buyers get their money back ("Purchase Protection"). You as a Buyer and/or Seller assume, agree, and understand you bear all of the risks in selling or purchasing Products on the Services. Here Is How You Can Apply for a Grailed Refund Through PayPal. Find high-quality men's and women's streetwear & designer pieces from the brands you love at Grailed, the community marketplace for men's and women's clothing. The first is to check the sellers feedback score. How to ship things on grailed - tln.raffaelepascarella.it All offers through PayPal are binding, which means a buyer is obligated to purchase an item if their offer is accepted. We do our best to encourage sellers to follow our listing guidelines, but not everyone follows them. Grailed reserves the right to suspend or terminate your access to the Services for any reason in accordance with these Terms, including in the event of unsafe off-site activity, as determined solely by Grailed. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason. Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). Although we may choose in our sole discretion to intervene or attempt to resolve a dispute between you and other Grailed users, you agree that we have no obligation to do so and that all transactions are ultimately solely between you and the applicable Grailed users. Press J to jump to the feed. We want our sellers to build their own customer service experience, so we let you be the first point of contact with dissatisfied buyers and choose to issue refunds. We all tend to get so caught up in our everyday lives that, over time, we end up wasting decent sums of money. Buyer wants a refund? : r/Grailed - reddit.com Inherent Risk. Tell him you accept no returns. Sellers' accounts located in jurisdictions that allow automatic debits, will be automatically debited by Grailed for the reimbursement amount. The buyer received it and started a PayPal case. For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. You are responsible for paying your own taxes. Free plan; Connect Domain: $5 a month (not available in the US . To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Once Seller ships and attaches applicable tracking information to the Product Listing or when the Product is delivered (in Grailed's sole discretion), Seller's account will be credited with the amount equal to the purchase price, minus taxes, Grailed's commission, Grailed Labels costs, and any applicable fees. Once funds transmission is initiated, you enter into a legally binding contract with the applicable Buyer to ship the Product. Tell them they can sell it on if they no longer want it. :/, Does the buyer have any grounds to request a refund solely because they do not want the item? PayPal claims can take up to 45 days to resolve, and you will want to have all of your documentation in order before you file. Returns may only be eligible if the seller's description inaccurately described the item in terms of authenticity, color, condition, fabric, and measurement. With over 500,000 members worldwide, Grailed has built a strong community of fashion enthusiasts who are passionate about quality clothing. I told them i will ship it out anyway because this is a BINDING offer that they made and i do not want any negative feedback or anything, and because i am contractually obligated to ship it out. How do offers work? - Grailed Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. https://www.grailed.com/listings/36988517-fucking-awesome-x-streetwear-fa-embroidery-beanie-black-new. Grailed's Purchase Protection: How it works - Grailed Grailed. Apply for Your Grailed Refund Through PayPal, Pick the transaction you want to be refunded for, Scroll to the bottom of the page and select, Clarify whether you have received your item, Enter the amount youre claiming back (full or partial), This Is How DoNotPay Can Secure Your Grailed Refund, Provide details about the transaction in question, Contact your bank and send the chargeback request, Attach the Visa or Mastercard rules and policies in accordance with the, How To Check the Status of Your Refund Request on PayPal. Our third-party Payment Processors may charge you other fees, in accordance with the terms of use of such Payment Processors. Release. Holding the line when calling customer service, Securing refunds or compensation for delayed or canceled flights, Tracking down scammers behind illegal robocalls, Protecting yourself from stalking and harassment, Suing people and companies in small claims court. You can issue a full or partial refund within 180 days of the original payment date. Listing was authenticated by grailed. Cookie Notice Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. Hey, I sold a pair of pants that I had cropped myself and made it clear I did so in the description and photo. Value 23. To do so, go to your account settings and select the Cancel Offer button next to the offer in question. You have to sue us in NYC. Apple Device and Application Terms. This can be difficult to spot, but there are some things to look out for. PLEASE help !! If you accept a binding offer, you enter into a legally binding contract with the applicable Buyer, pursuant to which the Buyer has to initiate funds transmission and you agree to ship the applicable Product (as it is described in the Product Listing) to such Buyer for the price that you accepted. Where to Sell Secondhand Clothing: A Guide - The Cut Grailed will use reasonable commercial efforts to ensure that the payment features are available and functional. We want these terms to be easy to understand, so we added some simple summaries throughout. and our If he has no proof of inauthenticity outside of it feels different then he has no right to a refund. and our Taxes. When a Seller accepts an offer for the purchase of a Product, the Buyer is obligated to pay for that Product. Dont refund. If you believe that you have a case for a PayPal claim, you should file as soon as possible. Any agreement for and/or purchase of a Product is made solely between Buyer and Seller. And the first thing you need to know about offers on this marketplace is that there are two kinds of offers- binding and non-binding offers. You and Grailed agree that for any arbitration you initiate, you will pay the filing fee (up to a maximum of $250 if you are a consumer), and Grailed will pay the remaining JAMS fees and costs. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Grailed will review your request and may issue a refund if they determine that you are eligible. Technically speaking its Grailed policy that all sales are final, which means this is your policy also. Grailed Doesn't Want to Be Labeled a Streetwear Marketplace - Sourcing Our notice to you will be similar in form to that described above. Also, please note that if you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to Grailed for certain costs and damages. There are a few reasons why Printify shipping is so expensive. Few hours later they message me saying they made a mistake and wanted a refund. For your safety, we discourage off-site transactions and the sharing of contact information, including email addresses and phone numbers, prior to completing a transaction through the Services. You and Grailed agree that Disputes will be held in accordance with the JAMS Streamlined Arbitration Rules and Procedures ("JAMS Rules"). However, it is generally considered good customer service to do so, especially if the buyer has a valid reason for requesting a refund, such as receiving an item that is not as described. Razer Inc. is a gaming hardware manufacturing company with a focus on personal computers and accessories for gamers. If any portion of this Section 20 is found to be unenforceable or unlawful for any reason, to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Other times, they will try to sell an item as an authentic item when it is not. If a buyer is not satisfied with their purchase, they can contact Grailed within 48 hours of receiving the item and request a refund. Everything You Need To Know About Grailed Offers Payment for any and all reasonable CEDR filing, administrative, and arbitrator fees will be in accordance with the CEDR rules. Manage Settings It is authenticated, and i have not lied about the condition. You can find full instructions on how to complete a refund to a buyer here. Why Is Razer Stock So Cheap? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Since then, Dawkins has worked in the consumer service industry as an online marketer and advisor. The buyer sent me another message today and threatened me with, "Your account will be shut down." Our blog help consumers to answer their nagging queries about online shopping, ecommerce products and services such as shipping and the like. You can only use, This is a heads up that these Terms have a provision where you agree to resolve all disputes with, Unfortunately, we cannot control all user conduct on a marketplace like. Claiming your money back for a dissatisfactory purchase often seems like too much work, so you let it go. What is the likelihood that PayPal will refund him? Currently, Grailed Payments offers must be completed via checkout once the offer is accepted. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The commission will be deducted from the funds transferred to Sellers by Buyers through the Payment Processor applicable to that transaction. Privacy Policy. Don't post porn, spam, offensive stuff, or unlawful stuff. In the rare case where something does go wrong, all transactions conducted through Grailed are fully protected. The Services may include functionality for suggesting more effective selling, such as discounting Products and Product price suggestions, but Sellers have sole discretion to set prices. That's why we offer refunds for orders that qualify for Grailed Purchase Protection (which may include orders that never arrive, inauthentic items, and items that significantly differ from their listing for example, in color, size, condition, etc.) E.U. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To request a refund, please contact Grailed support. Privacy Policy. Instead, for any Dispute that you have against the Company you agree to first contact Grailed and attempt to resolve the claim informally by sending a written notice of your claim ("Notice") to Grailed by email at legal@grailed.com. And, of course, you want to peruse a great selection How do I issue a refund? - PayPal If you are entering into these Terms as an individual (non-business) user, to the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless the Grailed Parties from and against any Claims arising out of your violation, misappropriation, or infringement of any intellectual property or privacy rights of another. If things go really wrong, this is the process we will use to litigate the issue instead of going to court. Grailed Grailed is a website and app for selling used, higher-end fashion. When scrolling through pages and pages of product, you're bound to come across some of the most coveted collabs and releases of the last few seasons. If you are unsure about an item, you can always message the seller and ask for more photos or information. Click Resolve a problem in our Resolution Center at the bottom of the page. Right to Share Other's User Content. rite aid store. Overall, we believe that Grailed is a trustworthy platform for those looking to buy or sell designer fashion items. If the above-described process looks way too complicated, we agree with you. The Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief sought. Please be sure to select a trackable return shipping option that is within $80 or less to ensure you can be reimbursed for the full cost. Costs of Arbitration. Product: https://www.grailed.com/listings/36988517-fucking-awesome-x-streetwear-fa-embroidery-beanie-black-new, Screenshots of our conversation: https://i.imgur.com/6dlTNGK.png https://i.imgur.com/7NzmD7B.png. 3. On occasion, Grailed may (in its sole discretion) aggregate Seller discounts and promote them through our websites, apps, and emails. Would it help my case to just screenshot this and report it to PayPal? If the Buyer claim is eligible under the Purchase Protection, Grailed will reimburse the Buyer the amount owed on the Seller's behalf. Buyer wants to refund? Luckily, DoNotPay can assist you with filing a claim and demanding your money back. If a Buyer (1) falsely claims that they did not receive a Product Seller shipped or the Product they receive is not as described on the Services, and (2) the payment dispute claim they filed with the applicable Payment Processor is successful, Grailed may reimburse the Seller. The second is to read the sellers reviews. You and Grailed agree that these Terms affect interstate commerce, and that the enforceability of this Section 20 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. If you paid with PayPal, it may take up to 30 days for the refund to appear in your account. Weve already written about the PayPal refund policy in greater detail, but in summary, here are the steps you need to take to claim your Grailed money back: Once you complete these steps, PayPal will open a dispute between you and the seller. YOU AND GRAILED AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES IS PERSONAL TO YOU AND GRAILED AND THAT ANY DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ACTION, AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. Seller Initiated Refunds. Our app will gather all the relevant data for you and then: Much more straightforward than doing everything on your own, isnt it? The pros of Grailed: There are definitely fakes on Grailed. Any prices of Products included in any Product Listing are set by the applicable Seller that provides the Product and are subject to change.
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