I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. Information provided by various external sources. I have ordered few items on the 5th of feb and until now nothing arrived. Dr.Martens 1460 8 Eyelet Smooth Womens. Here are 8 tips for writing great reviews. Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. They could just send me the same items to another address since I'm no longer where I was before. Monday to Friday: 09:00 - 17:00 Saturday: Please send email to experience@legend.ng to book an appointment. The best jeans i ever have! I really dont understand the below 5* reviews! The shirt i have doesnt event fit. We recommend switching to Edge, Chrome, Safari, or Firefox. LEGEND LONDON HAUL | Black Friday Sale | Try on and review | Lois fit Rocketreach finds email, phone & social media for 450M+ professionals. Product quality is average in my opinion. HAMBURG, GERMANY. We will be sure to look into this to avoid any future issues. We are so sorry to hear this. Good quality jeans and really comfortable. C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa Skinny Fit. We are offering a 5% bonus for customers who opt for our Store Credit which can be used on our website to purchase a new item altogether. Sent an email no responses, very bad look. 54.50 90. However we need to exchange two items, one for a different size and one for a different product. Please also be aware that we are currently in the process of updating our returns system :) - Legend London Team, Amazing service and amazing jeans! Contact. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. Only one pair had a description whereby it recommended a size up so I purchased a size up. Companies can ask for reviews via automatic invitations. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! Color: Black/Dark Vachetta. I will get this order probably by April !! Ordered 2 pairs of skinny jeans for next day delivery. Leong's Legend Restaurant - London | OpenTable While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. Rachel to be exact. British fairplay as usual. Looking forward to trying these. Stay current with updates from our social channels. Visitour returns and exchange portal, 4. This style also adopts our soft stretch denim blend for all day comfort.Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. Company is clearly not setup to deal with order volume or customer returns. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Good product terrible customer support or experience. Hello Alex, Thank you for leaving your review. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. My husband and I got married on Friday 17th February and had delivered to have a night away. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . Verification can help ensure real people write reviews about real companies. Thank you so much for your patience. And no response to emails. Product quality is average in my opinion. We hope to still keep you as a loyal customer and we are sorry for the inconvenience caused. LIVERPOOL, UK. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. I live in Canada. I recently bought a few gifts and was pleased with the items. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Product is good quality for the price. - Legend London team. I must confess, top quality at a fair price. Have questions? GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 Contact Us FAQS Out here in Memphis, TN they are terrible. There was always a happy and helpful tone in the replies as well. I find the prices great value and when I called customer service they replied quickly. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. If you're interested in placing a bulk order of either blank or customized products, please complete this form and we will get in touch! Hello, Thank you for leaving a review. Legend London: UK Fashion Brand Denim That Fits. However we need to exchange two items, one for a different size and one for a different product. OFFER: BUY 1 ITEM GET 10% OFF. Tottaly dissapointed. Dr.Martens 1460 Pascal Front Zip Womens. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. I communicated this early to them and they assured me everything is fine. SKU 9744825. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. Thank you.- Legend London Team. 38 Chancery Lane London WC2A 1EN . Cant wait for new collection! To find out more please visit our Privacy Policy. Never had the brand before but they certainly run small. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Spray-on - Is our tightest fitting jean and especially popular amongst athletes with bigger thighs. Note : will update this if need be when I get the pants. Stay current with updates from our social channels. LONDON, UK. Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. I am very happy and will definitely be using Legend London again. 5th January 2023 came back and said that I still have yet to receive my order and another would be shipped, 26th January I am still yet to receive my order and have tried contact legend London and can not get a rply. Stay current with updates from our social channels. . Absolutely phenomenal. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. Returns Address (please fill the returns form): This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Legend London - Clothing Store PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE. The jeans look great and are very comfortable, by the way! I communicated this early to them and they assured me everything is fine. Hello Simon, Thank you for leaving a review. LIVERPOOL, UK. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Quick add. Emailed customer services and no reply. They accommodate my small waist, big thighs and but, and thats what I needed. Once your refund is processed, it may take up to 5 days for it to clear with your bank. If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. Legends London Our secure checkout is quick and easy to use. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. 5.The Store Credit will be sent to you in the form of a virtual gift card that retains value. Thank you! Looking forward to trying these. They. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Bestseller. After a long wait, the long-awaited jeans and pants arrived at my home. Emailed them, nothing. Will always be my top place for jeans. Legend Footwear email address & phone number | Legend Footwear Manager Company is clearly not setup to deal with order volume or customer returns. Men's Sizes: 7. But UK-based Rioters know theres more to the United Kingdom than Buckingham Palace and Big Ben. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; Thank you.- Legend London Team. My first experience with LL wasnt great. It is so expensive to ship it back. 2023 Trustpilot, Inc. All rights reserved. Or book now at one of our other 15370 great restaurants in London. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. So thanks Rachel! Slowest shipping EVER. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! OFFER: BUY 1 ITEM GET 10% OFF. Please rest assured that our customer service team are working hard to respond to all enquiries as quickly as possible.Thank you for your patience.- Legend London team. 38 Chancery Lane London WC2A 1EN . The naming of products is just confusing. A very satisfied customer. Anyone can write a Trustpilot review. I live in Canada. To find out more please visit our Privacy Policy. SHIPS FREE. - Legend London team. When trying to contact someone about a return after receiving the wrong size. It's a shame that u have nice products but you can't maintain the business properly. Get menu, photos and location information for Leong's Legend in London. Note : will update this if need be when I get the pants. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. I paid addionally almost $100 just to return them. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. New In. Create a Legend* account to stay up-to-date on latest releases, sales and rewards. Emailed customer services and no reply. Information provided by various external sources. Find out how we combat fake reviews. From 104.50 135.15. The jeans fit perfectly and compliment the leg gains nicely. So thanks Rachel! - Legend London team. Legend London EU | legendlondon-eu Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Who is Legend Presents. London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. Find related and similar companies as well as employees by title and much more. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. I have friends with legend jeans who have never had any issues so put it down to a defective pair. Stay current with updates from our social channels. Theres no way to exchange for a different product, only a different size. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. Information provided by various external sources. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Legend Shop Hours. Hello, Thank you for leaving a review. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. Thank you so much for your patience. Good quality jeans and really comfortable. I recently bought a few gifts and was pleased with the items. Social Stay current with updates from our social channels. We use dedicated people and clever technology to safeguard our platform. Please check your inbox.Thank you.- Legend London Team. Legend London Reviews | Read Customer Service Reviews of www My insta is: Umairalsyed. Hello Blaze, Thank you for leaving a review. I have complained to DHL about this and still nothing is done, but thanks for the good products. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. - Legend London team NR Nick Rossi as easy as that. 2 ITEMS 15% OFF. Hello Nick, Thank you for leaving a review. SKINNY FIT JEANS - VINTAGE STONE WASH. 55.00. Love to come back with an order. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. 164.50. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. I was patient and it paid off. Stay current with updates from our social channels. I bough 3 of the same trousers and all have different names. I have also sent them an email with a screeshot but never got any reply. Here are 8 tips for writing great reviews. My husband and I got married on Friday 17th February and had delivered to have a night away. Will definitely order more. To find out more please visit our Privacy Policy. OFFER: BUY 1 ITEM GET 10% OFF. But because or your horrible international rules and regulations I am giving you guys a 1 star. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! Cant wait for new collection! Phenomenal Product! Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa I paid addionally almost $100 just to return them. View Legend Presents (www.legendlondon.co) location in Greater London, United Kingdom , revenue, industry and description. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. Transactions are handled with bank-grade security. 8. I received sameday/next day replies, even when you take into account the time difference. We recommend that our customers go with their usual waist size for our jeans as they fit true to size. Made in our four-way soft stretch denim blend, providing ultimate comfort, with a skin tight silhouette and a taper just above the ankle.Skinny fit - Slightly more relaxed than the spray-on fit, these jeans provide a skinny fit silhouette which tapers down the ankle forming a clean stacked finish. Thank you so much for your patience. . We will be sure to look into this to avoid any future issues. Paid 10 for delivery and havent been offered a refund either. Legend London is best!! Bestseller. Contact Us - LegendsInternational.com Legend Experience Centre Hours. 1 . Happy, amazed, overjoyed, highly impressed and immediately fell in love. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Contact Us - Legends.net Get in touch with us at any time. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. 2023 Trustpilot A/S. 2 ITEMS 15% OFF. We placed an order for 4 items, products arrived quickly. 2023 Trustpilot, Inc. All rights reserved. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. NEW ARRIVALS Discover our latest product additions. Paid 10 for delivery and havent been offered a refund either. Not the easiest transaction! Here are 8 tips for writing great reviews. ABSLOUTLEY AWFUL EXPERIENCE !!! But not just that, their customer service is impeccable, prompt response and effective actions. Legend London Reviews | Read Customer Service Reviews of www Manchester M4 4BE . They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. Hello, Thank you for leaving a review. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. Good Man Brand Legend London | Zappos.com 6. Check out what 4,224 people have written so far, and share your own experience. - Legend London team. - Legend London Team. Compare our range of fits and understand what makes our denim different. - Legend London team. Late or missing refunds (if applicable) If you haven't received a refund yet, first check . I was so surprised about that company, never new they would treat customers like that. It goes against our guidelines to offer incentives for reviews. Create and account and start collecting rewards. Customer Support: support@legendlondon.co @legendwomen www.legendlondon.co Posts Reels Videos Tagged Only one pair had a description whereby it recommended a size up so I purchased a size up. Quite glad theirs a manfacturer for men form fitting dresspants. For full instructions on how to Return an item,Click Here. Our jeans are made with utmost art and perfection. Take your repackaged items to your local Post Office and either attached your pre-paid printed label or show the QR code on your mobile phone for scanning. Original Short Womens. Hello, Thank you for leaving a review. $22800. There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review. for more information, please check with the US Customs and Border Protection Department.AUSTRALIA All orders under AUS$1000 will be not be subject to import duties. Once we receive and verify your returned items your new replacements will automatically be sent out to you. They. I bough 3 of the same trousers and all have different names. SHOP TROUSERS We also ensure all reviews are published without moderation. Good product terrible customer support or experience. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. - Legend London team, For a jeans company that brag about how good the fit is going to be, it baffles me that you only have one leg length for women. We are so sorry to hear this. Thank you so much for your patience. LONDON, UK. Dont buy these if you expect a 70 pair of jeans to last a year. Sent an email no responses, very bad look. Legend London Reviews | Read Customer Service Reviews of www The others are too small. | Read 81-100 Reviews out of 3,581 Our soft stretch denim blend is again prominent in this fit. Please follow our returns system via our website to exchange for an alternative size of your choice. Thank you!- Legend London Team. We are so sorry to hear this. Will never coming back to them. Find out how we combat fake reviews. If you do not hear from us within the allotted time please email us on support@legendlondon.co, "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Im not tall (55) and they barely touched my ankles. Will always be my top place for jeans. I have ordered few items on the 5th of feb and until now nothing arrived. We are so sorry to hear this, however we have received your email regarding this issue today. Our jeans sizing is calculated depending on waist size and your height. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. More orders coming. I have big quads and their jeans fit so perfectly and comfortably.". This figure can vary depending on the value of the parcel. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Verification can help ensure real people write reviews about real companies. I had unknowingly made my purchase during Royal Mail's cyber attack. LEGEND* (@legendlondonco) Instagram photos and videos The naming of products is just confusing. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. A very satisfied customer. Company number 03101750. MADRID, SPAIN. GA. Gontzal Alcorta Garai. 65.00. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Calculate your size. 20 Chapel Street Liverpool, UK L3 9AG . You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer. I felt that my concerns were being treated seriously and with a sense of urgency. Our jeans are made with utmost art and perfection. OFFER: BUY 1 ITEM GET 10% OFF. Legend Presents - Overview, News & Competitors | ZoomInfo.com 2 ITEMS 15% OFF. Hello Leo, Thank you for leaving a review. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE.